Our Services
CareFlight Air Ambulance operates a world-class air medical retrieval service with medically staffed and configured retrieval jets on standby 24/7.
On board our permanently medically configured aircraft a critical care doctor and intensive care nurse provide the highest standard of patient care on every Air Ambulance flight.
CareFlight's Air Ambulance bases are located in Australia at Gold Coast and Townsville International Airports. The CareFlight's Emergency Response Centre operates on a 24/7 basis coordinating the critical planning, dispatch and flight following on all missions. The Operations Centre also provides the critical customer service and support to our valued clients in Australia, New Zealand and internationally.
The Air Ambulance fleet comprises of two Lear 45s, a Lear 36A. The fleet is permanently medically configured with state-of-the-art medical equipment; a critical factor in their role as a 24/7, rapid response flying intensive care units.
The Lear 36A carries a single patient stretcher (Lifeport System), seating for two (2) medical crew and an extra seat for a single passenger . The Lear 45 is a larger aircraft which is fitted with two stretchers, has capacity for two medical crew and an accompanying passenger. To see more on the retrieval jets, see Our Fleet.
CareFlight Medical Services' (CMS) doctors on board all jet flights are specialists in Emergency Medicine, Anaesthesia, Intensive Care, or are advanced trainees in these specialties. All have undergone extensive training in air-medical retrieval and must maintain their qualifications and skills in accordance with CMS quality assurance policies.
CMS flight nurses are trained and integrated into the fixed wing medical environment. All medical and nursing staff are fully indemnified for domestic and international retrievals.
CareFlight's Air Ambulance division also offers a variety of medical and general assistance services including, Commercial Repatriations, Medical Assistance, Translation and Travel services.
The division's Medical and Travel Assistance Services include commercial repatriations, medical escort services, accommodation and travel bookings, arranging and paying for medical appointments, retrieving medical reports, referrals and admissions to vetted providers, cost containment and interpreters.
CareFlight Air Ambulance partners with an experienced travel agency to ensure all airline bookings, medical clearances and accommodation issues are handled immediately, efficiently and with cost containment. A network of interpreters covering more than 70 languages, used by hospitals and immigration departments, providing seamless and organised travel for clients anywhere in the world.